Here at Outbound Industry we back our products, everything that comes out of our workshop is made to the highest standard and is built to last, we are committed to ensuring customer satisfaction and offer the following warranty to protect your rights as a consumer:

In compliance with the Australian Consumer Law, Outbound Industry guarantees that our products are of acceptable quality, fit for their intended purpose, and match their description.

If a defect is discovered Outbound Industry must receive notice within a reasonable timeframe.  Please contact us at the contact link on our website to initiate a warranty claim. You will be required to provide proof of purchase and a detailed description of the issue.

If a product is deemed defective Outbound Industry will, at its own discretion, either repair the product, replace it with an equivalent product, or issue a refund for the original purchase price. The choice of remedy will depend on the nature of the defect and product availability.

This warranty does not exclude, restrict, or modify any rights or remedies you may have under the Australian Consumer Law. It covers all defects that may arise during normal and intended use.

This warranty is valid for all consumers and is not transferable.

Outbound Industry reserves the right to revise or modify this warranty statement at any time. Any such changes will be posted on our website.

If you have any questions or concerns about this warranty statement or would like to initiate a warranty claim, please contact us through the contact link on our website.